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I research users' behaviors and then leverage that information to create delightful designs with impact. I am not only equipped with UX research knowledge but also possess relevant full-stack design experience and programming skills. I can employ UX analysis methods and provide insightful considerations for both the development team and the design team. 😊
SEE ALL worksSometimes, I research users' behaviors through in-the-wild studies and celebrate the product's success with my users.
I strive to build real value for them and devise elegant solutions that strike a balance with commercial value.
TTFB Limited Company | Food Industry, Enterprise
An in-store system for Thai Town Limited Company used by waiters and store managers across over 150 stores worldwide.
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DineOneOne | Social Media, Consumer
A novel mobile app that uniquely integrates meal information from various platforms, seamlessly connects with Facebook for easy sharing, synchronizes real-time social updates, and facilitates direct price comparison for food delivery.
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ProductMade | Travel Industry, Consumer
A London, UK-based startup providing a holiday rentals meta-search service that helps users save time searching across many sites.
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Trend Micro | Cybersecurity industry, Enterprise
Completed four sub-services to automate daily routines, filling the gap in human-AI collaboration for internal employees.
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CHI 2023 Full Paper Accepted, Hamburg, German
- A qualitative study that combined a diary study with semi-structured interviews
- Explored the motivations of 34 research participants for interacting with smartphone notifications at various times, including during tasks.
Introduction Video →
CHI 2022 Best Paper Honorable Mention Award (Top 5%), New Orleans, USA
- Established that each guidance type and timing has a unique impact on performance metrics, learning outcomes, and user experience, providing valuable guidance-design recommendations for future task-oriented chatbots.
- Conducted 100+ user interviews and usability tests.
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